We don't expect all members to be experts and the Community Support team review every deal, voucher and discussion and check if a marketplace seller is suitable, however we have included some brief guidance below, should you wish to check sellers suitability yourself.
Please note if a seller is already approved on Hotukdeals and has a marketplace store, we are not required to check their suitability if this is the official store. For example, Currys eBay store here - https://www.ebay.co.uk/str/currysclearance
Amazon
These are typically know as Amazon Marketplace sellers. To check the suitability of an Amazon seller and the amount of reviews and quality of reviews they have, we need to view the sellers page, an example of which is shown in the following screenshots -
The item we are going to look at can be found here - https://www.amazon.co.uk/UGREEN-Airplane-Essential-Adjustable-Compatible/dp/B0D7BWRHCY
In the image below, the section we are looking for is below the price or buy option for the item as shown in the circled section. In this case, the item is fulfilled (sent) by Amazon and sold by UGREEN. If you click on the sellers link - UGREEN GROUP LIMITED UK this will take you to the sellers information and reviews.
Please note, we don't generally consider the item reviews, which is shown in the arrow above as these represent the reviews from users based on the actual product and not the seller.
Clicking the sellers name, should take you to the following link, which displays the relevant seller info.
https://www.amazon.co.uk/sp?ie=UTF8&seller=AXZ3JQ1GVFPIF
In the case of Amazon sellers, our criteria is as follows -
Fulfilled by Amazon (FBA) business seller with 12+ months seller reviews, 300+ ratings in the last 12 months, and a 90%+ score. FBA sellers with less than 12 months trading are accepted if they have 300+ ratings. If not fulfilled by Amazon UK, the seller must also be UK-based with 12+ months feedback. Seller contact information must be provided on the seller’s page.
As seen in the image below for our linked example, UGREEN have 100% positive reviews in the last 12 months and 9232, well over the 90% and 300 required.
eBay
For eBay sellers, we look at the following criteria to check the sellers suitability -
UK-based business seller with feedback of 300+ within a 12 month period with a minimum score of no less than 90%. We will also accept 6 months of trading only when the seller has at least 1,000 feedback in total.
In the following example, which can be found here - https://www.hotukdeals.com/deals/apple-macbook-air-2025-m4-16gb256gb-136-laptop-starlight-open-box-wcode-sold-by-cheapest-electrical-4896290 , the seller of the item is Cheapest Electrical. The eBay listing shows the seller as indicated in the circled section below -
Clicking the linked sellers name should take you to the following page - https://www.ebay.co.uk/str/cheapestelectrical
The 'About' section will show you if the seller is a registered business or Private seller as shown below -
Finally the feedback tab, will show you the number of reviews in the last 12 months and their feedback score.
In this example, as the seller is a UK registered business and has a 99.8% feedback rating (Above 90%) and 49,931 reviews (Above 300), they would be suitable for listing.
Please note if you see "Private', this means the seller is not a registered business, rather an individual seller and therefore not suitable for Hotukdeals, as shown below -
Aliexpress
For Aliexpress deals we have the following criteria when checking if an seller is suitable for listing -
AliExpress: 1+ year of trading, 300+ feedback, and a minimum 90% score. (Choice Seller, Big Save Seller, Brand+ & Local+ listings exempt)
The sellers on Aliexpress are usually located in the top right hand side of the items listing, as shown below.
If the seller displays any of the 4 following icons, we don't need to check any further requirements -
If they don't display any of these icons, we do need to look a little more at the seller.
1+ year of trading, 300+ feedback, and a minimum 90% score.
In the following linked example - https://www.aliexpress.com/item/1005008534485299.html
The seller's information can be found on the top right hand side of the listing.
Clicking the sellers name, should take you to the sellers (RouteSync Franchised Store) information here - https://www.aliexpress.com/store/1104567327
Hoovering over the store name will display how long the seller has traded for, in this case over a year at the time this was posted.
Clicking through to the sellers feedback, should take you to this page - https://www.aliexpress.com/store/1104567327/pages/feedback.html which displays the sellers feedback. As they have 98% positive (Above 90%) and 658 reviews (Above 300), they would be suitable for Hotukdeals.
Please note, occasionally there may be issues displaying the sellers information, in this case please contact the community support if you are unsure of the sellers suitability.