Double-check your alerts are enabled properly in your Alerts area. Also, if you're using the app, check that your notifications are enabled via your profile settings.
Our alerts system only matches with keywords:
Which match phrases used in the deal titles, such as "XBOX"
Which match the name of the categories assigned to the deal, such as "Gaming"
Which match the name of the merchant that may be assigned to them (providing there's a dedicated page for the merchant on the platform), such as "Amazon"
We only show results that exactly match with the keyword that was set up as an alert, i.e., if the name is slightly different or misspelled in the deal title, the alert will not be triggered.
Price filters:
If you've set a minimum or maximum price on your alert, deals outside that price range won't trigger notifications even if they match your keyword. Double-check your price filter settings in the Manage tab.
Other notes:
We show a maximum of 100 deals in the alerts feed
All alert results older than 30 days are automatically deleted from the feed
You aren't able to create an infinite amount of Alerts; if you hit the limit, you'll be notified and can delete some alerts or replace them
The minimum keyword length is 2 characters
If you need to speak to one of our on-site support teams, click here to message them.