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Giftcard Reward Deals

Who to contact if you have any Giftcard queries

Last updated on 07 Nov, 2025

Our vouchers team are in charge of this type of deal.

Please note, if you do not receive the first registration email after applying for a reward offer, you MUST contact our vouchers team customer support first before committing to any purchase.

If you have a query, to expedite the process, please send a message to contact.uk@joingsg.com and include the following information in your message:

• Your hotukdeals username.
• The first registration email you received from hotukdeals, specifying the offer you applied for.
• Your digital order confirmation, showing the date of purchase, the items bought, and the amount.

The team will get back to you within 14 business days.

Q: Can i use giftcards towards my spend?
A: Yes, as long as you don't purchase another giftcard e.g using your egift card to buy another giftcard

If you need to speak to our Giftcard team, click here to contact them.

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