Our Community Support team will check every deal that goes live on site to make sure it isn’t missing anything important. They’ll fix links, add images and include any important information, such as specifications, restrictions or stock levels.
New members will sometimes see their comment or deal go into moderation - don’t worry if this happens! Our Community Support team are just making sure you don’t need help with your deal; it’ll be live again within a few minutes if everything looks good.
If you post a deal for a brand new merchant, or for a store which is based overseas, we’ll often check that merchants trade history and reviews. We’ll let you know if this happens, but be aware that if a merchant doesn’t pass our checks we won’t allow it on site - this is to help safeguard the community. We'll communicate that to you too.
If you need to speak to one of our on-site support teams, click here to message them.